Using a qualitative research method for building a software
maintenance methodology
Macario Polo, Mario Piattini, Francisco Ruiz
Abstract
This article explains our experience of using Action Research to
develop a software maintenance methodology involving two organizations:
a group of university researchers and a software services organization.
The concept of 'methodology' comprises a wide set of elements whose
identification, definition and integration is not a trivial task, due
to the magnitude of the project and to the different nature of the
organizations. The use of Action Research was a key factor in the
progress of the research and has been essential in the adoption of the
methodology within the software services organization.
Software:
Practice & Experience, 32(13), 1239-1260. Year 2002.